Privacy Policy

 

 

Privacy Policy – UAE Effective:

Denaster General Trading LLC (“Denaster”), the authorized distributor of FORM in the United Arab Emirates (UAE), respects your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use FORM products and services offered in the UAE.


1. Our Commitment to You

We are committed to protecting your privacy and ensuring that your personal data is handled in compliance with applicable UAE laws. This policy covers all FORM services, including websites, mobile applications, and smart devices such as FORM Smart Swim Goggles.

2. Information We Collect

 

We may collect:

    • Name, contact details, address, and identification data
    • Purchase history, serial numbers, and service interactions
    • Location data (e.g., IP address)
    • User behaviour data through cookies and analytics tools
    • Account and device data, including usage logs

 

3. How We Use Your Information

 

We may use your personal information to:

    • Provide, improve, and support our products and services
    • Communicate with you regarding updates, orders, and support
    • Process transactions and fulfil warranty services
    • Conduct marketing and promotional activities with your consent
    • Comply with applicable laws and legal obligations

 

4. Legal Basis

 

We use your information:

    • With your consent
    • To perform a contract (e.g., order fulfilment)
    • To comply with legal obligations
    • For legitimate business interests (e.g., customer service, analytics)

 

5. Marketing and Communication

 

We may send marketing emails with your prior consent. You may opt out at any time by clicking “unsubscribe” in our communications or by contacting us at form@denaster.com.

 

6. Cookies and Tracking Technologies

 

Our websites and apps may use cookies and similar technologies to enhance your experience. These help us analyse usage patterns and deliver relevant content. You can control cookie settings through your browser.

 

7. Data Sharing

 

We may share your information with:

    • Denaster General Trading LLC and its affiliated partners
    • Third-party service providers (e.g., delivery partners, marketing platforms)
    • Legal or regulatory bodies when required We do not sell your data.

 

8. Data Security

 

We implement appropriate security measures to protect your information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure.

 

9. Data Retention

 

We retain personal information only as long as necessary to fulfil the purpose for which it was collected or as required by law.

 

10. Your Rights

 

You have the right to:

    • Access or correct your data
    • Request deletion or restriction of your data
    • Withdraw consent at any time
    • Object to direct marketing To exercise these rights, contact us at form@denaster.com.

 

11. Children’s Privacy

 

Our products and services are not intended for use by children under 18 without parental consent. We do not knowingly collect data from minors.

 

12. International Data Transfers

 

Your information may be transferred to and processed outside the UAE (e.g., by Denaster’s international partners). Appropriate safeguards will be used where required by law.

 

13. Updates to this Policy

 

This policy may be updated periodically. If material changes occur, we will notify you by appropriate means. Continued use of our services constitutes acceptance of the revised policy.

 

14. Contact Us

 

If you have questions or concerns regarding this Privacy Policy or your personal data, please contact:

Denaster General Trading LLC
📧 Email: form@denaster.com
📍 Dubai, United Arab Emirates